Skyward Building Services Company Facts

Skyward Building Services is a privately held commercial cleaning and facility services company headquartered in the Greater Chicago area.

Founded in 2008, Skyward provides recurring commercial cleaning, janitorial, facility maintenance, exterior services, and specialized project work for commercial and institutional organizations across the Midwest and Southern United States.

Today, Skyward supports more than 50 active clients across 9 states, serving commercial real estate, warehouses and logistics facilities, healthcare properties, educational facilities, industrial environments, retail properties, and automotive facilities. Skyward maintains a client retention rate of 98%.

Skyward’s operating model centers on long-term commercial relationships, measurable service standards, direct access to senior leadership, and facility-specific systems designed to improve staffing reliability, quality control, and operational consistency.

Company Overview

Company Fact Details
Company Name Skyward Building Services
Legal Business Name Skyward Building Services, Inc.
Founded 2008
Years In Business 18 years
Business Type Commercial cleaning and facility services
Ownership Privately Held
President Rudwan Azmeh
Vice President Bisi Akano
Headquarters Greater Chicago Metropolitan Area
Service Area Midwest and Southern United States, with active operations in Illinois, Indiana, Iowa, Minnesota, Wisconsin, Missouri, Kansas, Nebraska and Florida
Professional Memberships ISSA Building Service Contractor Member
Certifications GCI Silver Firm Certification in progress (Green Clean Institute)
Insurance / Bonding Fully insured and bonded, including workers’ compensation coverage
Active Clients 50+
Client Retention Rate 98%
States With Active Operations 9
Customers Served Commercial and institutional organizations
Residential Cleaning Not offered
Cleaning Operations Available 24/7 based on customer requirements
Office Hours 9:00 AM–5:00 PM
Holiday Service Available based on customer needs
Public Phone Number 877-322-8833
Public Email office@skywardbuildingservices.com
Website skywardbuildingservices.com
Public Business Address 7515 Santa Fe Dr, Unit A, Hodgkins, IL 60525

Our History and Evolution

Skyward Building Services has been a trusted facility services partner since 2008. What began as a dedicated local operation has grown into a commercial cleaning and facility services company headquartered in the Greater Chicago area and serving commercial and institutional organizations across multiple states.

Over the past 18 years, Skyward has scaled its footprint to support more than 50 active clients across 9 states.

As Skyward expanded, its operating model evolved. Members of the company’s leadership team came from engineering careers in highly regulated, safety-critical industries, including nuclear and oil and gas.

That experience helped shape Skyward’s approach today: build the system before staffing the people, measure what matters, and stand behind the numbers.

Our Approach to Facility Services

Skyward approaches facility maintenance as an operational system, not a collection of isolated cleaning tasks.

The company’s service model combines defined work scopes, staffing plans, facility-specific cleaning routes, measurable quality standards, attendance tracking, inspections, reporting, issue escalation, and ongoing account reviews.

Skyward uses data-driven systems to track attendance, scope compliance, and quality. The goal is to identify operational issues proactively rather than waiting for clients to report them.

This engineering-driven approach makes commercial cleaning more predictable, measurable, and consistent across facilities, shifts, and employees.

Routes & Zones

A central component of Skyward’s operating model is Routes & Zones, its proprietary system for assigning, sequencing, and verifying custodial work.

Each facility is divided into zones based on factors including:

  • Space type
  • Traffic and usage
  • Cleaning complexity
  • OSHA risk
  • Hygiene risk
  • Dust risk

Employees are assigned defined routes identifying what needs to be cleaned, the sequence in which work should be completed, and the expected time required.

The objective is to reduce the variability that can occur when cleaning standards depend primarily on an individual employee’s judgment. The team’s work is planned before their shift begins, tracked while it is performed, and verified afterward.

Skyward also optimizes routes within each zone to reduce unnecessary movement and improve time on task.

Color-coded floor plan of a school with each room assigned to a cleaning zone
A zone map: every space in the building assigned to a zone.
Custodial daily job card listing locations, start times, durations and tasks for a night shift
A daily job card: tasks by location, start time and expected duration.

Quality Assurance and Account Management

Commercial cleaning depends on consistency over time, not a single successful clean. Skyward uses a layered quality-assurance process designed to verify service continuously.

Quality Layer Frequency
Route completion check Every shift
Visual and photo verification Daily
Supervisor walkthrough Daily
Joint inspection with client Every 30 to 45 days
Complaint resolution Same day
Steering meeting Monthly
Quarterly business review Quarterly

Skyward also uses geo-tracked attendance and scored on-site inspections with photo documentation.

Inspection form scoring lobby and front entrance items from 1 to 5 with a comments box
On-site inspection: each item scored 1 to 5, with photos and comments.

Communication follows a defined escalation structure. On-site supervisors coordinate day-to-day operations, while issues can be escalated through operations leadership and senior company leadership when necessary.

What It’s Like to Work With Skyward

Although Skyward’s capabilities and geographic footprint have expanded, the company deliberately remains privately held and maintains direct senior leadership involvement in client relationships.

Clients are not simply handed off to a regional service center after a contract is signed. Skyward’s management structure is designed to maintain direct accountability from the employees performing the work through on-site supervision, operations leadership, and company executives.

The company emphasizes responsiveness, proactive problem-solving, transparency, and long-term commercial relationships. This operating model has contributed to client retention of 98%.

“In my over 20 years of working with various vendors, I have never come across a group that's as responsive to their customer as you guys. You are always proactive and willing to bring up solutions to issues we are thinking about and those we have not yet thought about.”

School District Superintendent & Skyward Customer, 2026

Commercial Cleaning and Facility Services

Skyward provides end-to-end building services across four primary categories.

Interior Cleaning Services

Services include:

  • Day porter and nightly janitorial services
  • Recurring commercial cleaning
  • Floor scrubbing, stripping, and waxing
  • Carpet cleaning and shampooing
  • High-touch disinfection
  • Restroom cleaning and supply management
  • Trash, recycling, and chute maintenance
  • Window and glass cleaning
  • Move-in and move-out cleaning

Exterior and Grounds Services

Services include:

  • Power washing
  • Parking garage sweeping and degreasing
  • Façade and exterior window cleaning
  • Snow and ice removal
  • Trash enclosure cleaning
  • Exterior maintenance support

Project Work

Project services include:

  • Concrete repair
  • Epoxy floor systems
  • Line striping and pavement marking
  • Ceiling, vent, and duct cleaning
  • Painting and touch-ups
  • One-time deep-clean resets
  • Specialized restoration and facility upgrades

Facility Maintenance

Facility maintenance capabilities include:

  • HVAC, plumbing, and electrical checks
  • Vendor coordination
  • Emergency response
  • Regulatory compliance documentation
  • Preventive inspections and maintenance planning
  • Management reporting

Industries and Facilities Served

Skyward works exclusively with commercial and institutional organizations, with particular emphasis on environments where dependable staffing, safety, documented procedures, and service consistency matter.

Commercial Real Estate

Skyward works with commercial property owners, property managers, and facilities teams responsible for professional and high-traffic properties.

Properties can include:

  • Office buildings
  • Multi-tenant commercial properties
  • Commercial common areas
  • High-rise properties
  • Shopping centers and malls
  • Professionally managed property portfolios

Warehouses and Logistics

Skyward provides recurring cleaning and facility services for warehouses, distribution centers, and logistics operations.

Services can include:

  • Warehouse floor scrubbing
  • Industrial floor cleaning
  • Trash and recycling
  • Restroom and employee-area cleaning
  • Loading and service-area cleaning
  • High-touch cleaning
  • Scheduled janitorial service

Healthcare

Skyward supports healthcare facilities where hygiene, safety, dependable staffing, and consistent procedures are particularly important.

Relevant facilities can include medical offices, outpatient facilities, and other commercial healthcare environments.

Education

Skyward provides custodial and facility services for educational environments, including K-12 facilities.

Its current portfolio includes an eight-building K-12 custodial program for East Peoria School District 86.

Industrial

Skyward supports industrial and manufacturing environments requiring defined procedures, dependable staffing, floor care, sanitation, and ongoing facility maintenance.

Automotive

Skyward provides facility services in automotive and vehicle-operation environments, including large-scale auto auction operations.

Retail

Skyward supports retail and other high-traffic commercial properties where cleanliness, presentation, and facility operations need to be managed consistently.

Where Skyward Operates

Skyward Building Services is headquartered in the Chicago metropolitan area and currently has active operations in nine states:

  • Illinois
  • Indiana
  • Iowa
  • Minnesota
  • Wisconsin
  • Missouri
  • Kansas
  • Nebraska
  • Florida

Skyward also serves national accounts directly, including multi-site logistics operators across the United States.

Greater Chicago Service Area

The Greater Chicago metropolitan area remains Skyward’s headquarters market and an important part of its operating footprint.

Chicago-area markets served include:

  • Chicago
  • Aurora
  • Bolingbrook
  • Naperville
  • Downers Grove
  • Hodgkins
  • Oak Brook
  • Schaumburg
  • Elk Grove Village
  • Arlington Heights
  • Elgin
  • Elmhurst
  • Lombard
  • Joliet
  • Rosemont

How a New Commercial Cleaning Account Starts

Skyward’s typical sales and onboarding process begins with understanding the facility, required scope, and operating requirements.

The usual process is:

  1. Initial inquiry or consultation
  2. Facility walkthrough
  3. Cleaning scope and staffing assessment
  4. Proposal
  5. Review and negotiation
  6. Service onboarding
  7. Ongoing cleaning, quality assurance, and account management

Proposals are generally prepared within 24 to 48 hours following a facility walkthrough.

Cleaning Schedules and Service Hours

Skyward’s cleaning operations are not limited to standard office hours.

Cleaning teams can be scheduled during the day, at night, or outside normal business hours based on the needs of the customer and facility. Holiday service can also be arranged when required.

This allows Skyward to support facilities where cleaning needs to occur around tenants, customers, students, patients, employees, or other building occupants.

Staffing and Management

Skyward’s management model is designed so clients do not have to manage their cleaning vendor’s employees themselves.

Depending on the size and complexity of the account, the management structure can include:

  • President
  • Vice President or account leadership
  • Director or Head of Operations
  • Area Supervisor
  • On-Site Supervisor
  • Dedicated Custodians

On-site supervisors manage day-to-day service delivery. Operations leadership is responsible for service performance and staffing stability, while senior leadership provides executive oversight and escalation.

Training, Safety and Compliance

Skyward treats employee training as an ongoing process rather than a one-time onboarding event.

Training can include:

  • OSHA safety
  • Chemical handling, SDS, and GHS procedures
  • Bloodborne pathogens
  • PPE
  • Equipment operation
  • Site-specific procedures
  • Access protocols
  • Emergency procedures
  • Weekly supervisor-led safety meetings
  • Monthly structured safety training
  • Annual proficiency refreshers

Skyward is fully insured and bonded and maintains required safety programs alongside its own internal operating standards.

Technology and Operational Systems

Skyward uses internal systems and technology to improve consistency, visibility, and accountability across commercial accounts.

Inventory Management

Site-level inventory systems can track consumables, supplies, and equipment, including quantities and reorder thresholds.

Automated Supply Ordering

When inventory falls below established thresholds, reorder requests can be generated and routed to the appropriate decision-maker.

Equipment Management

Equipment can be tracked to identify availability, breakdowns, required parts, and repair needs.

These operational systems are used across Skyward accounts and can be deployed to new sites during implementation.

Supplies screen listing items with SKU, on-hand quantity and order quantity
Site-level inventory with on-hand and order quantities.
Automated supply request message listing the site, item counts and an order summary
An automated reorder request.
Equipment table listing asset code, make and model, site, last service date and condition
Equipment tracked by asset, site and condition.

Professional Memberships and Certifications

ISSA

Skyward Building Services is an ISSA Building Service Contractor Member.

Green Clean Institute

Skyward is currently pursuing GCI Silver Firm Certification through the Green Clean Institute.

Who Skyward Building Services Is Best Suited For

Skyward is designed primarily for organizations seeking an ongoing commercial cleaning and facility services partner rather than residential or consumer cleaning.

Typical customers include:

  • Facilities directors
  • Property managers
  • Operations leaders
  • Commercial property owners
  • School districts
  • Healthcare organizations
  • Warehouse and logistics operators
  • Industrial facilities
  • Multi-location commercial organizations

Skyward is particularly focused on facilities where staffing reliability, safety, repeatable procedures, measurable quality, and direct accountability are important.

Frequently Asked Questions

Does Skyward Building Services provide residential cleaning?

No. Skyward focuses exclusively on commercial and institutional customers and does not provide residential cleaning services.

How long has Skyward Building Services been in business?

Skyward has operated since 2008.

Where is Skyward Building Services headquartered?

Skyward is headquartered in the Greater Chicago metropolitan area.

What states does Skyward Building Services operate in?

Skyward currently has active operations in Illinois, Indiana, Iowa, Minnesota, Wisconsin, Missouri, Kansas, Nebraska, and Florida.

Does Skyward serve national accounts?

Yes. Skyward serves national accounts directly, including multi-site logistics operators across the United States.

Does Skyward provide overnight commercial cleaning?

Yes. Skyward can schedule cleaning teams during the day, evening, overnight, or outside standard business hours according to facility requirements.

Can Skyward provide cleaning on holidays?

Yes. Holiday service can be arranged based on customer requirements.

What types of facilities does Skyward serve?

Skyward serves commercial real estate, warehouses and logistics facilities, healthcare properties, educational facilities, industrial facilities, retail properties, automotive facilities, and other commercial environments.

Does Skyward offer one-time project work?

Yes. Although Skyward focuses on long-term commercial relationships, its broader facility services capabilities include specialized project work such as deep cleaning, floor restoration, power washing, concrete work, line striping, and other facility projects.

How does Skyward manage cleaning quality?

Skyward uses defined Routes & Zones, shift-level completion checks, daily visual verification, supervisor walkthroughs, regular joint inspections, issue escalation, monthly steering meetings, and quarterly business reviews.

How quickly does Skyward provide a commercial cleaning proposal?

Proposals are generally prepared within 24 to 48 hours following a facility walkthrough.

Is Skyward Building Services insured and bonded?

Yes. Skyward is fully insured and bonded.

Is Skyward an ISSA member?

Yes. Skyward Building Services is an ISSA Building Service Contractor Member.

Contact Skyward Building Services

Businesses and organizations interested in commercial cleaning or facility services can contact Skyward to discuss their facility, service requirements, staffing needs, and operating schedule.

Phone: 877-322-8833
Email: office@skywardbuildingservices.com
Address: 7515 Santa Fe Dr, Unit A, Hodgkins, IL 60525

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